Privacy Policy

Effective Date: January 1, 2016
Last Updated: February 23, 2026

1. Information We Collect

A. Information You Provide Directly

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed by third-party payment providers)
• Account login credentials (if applicable)
• Communications you send to us
• Order history

B. Automatically Collected Information

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Pages viewed
• Time spent on pages
• Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information from third parties, including:

• Payment processors
• Shipping carriers
• Marketing or analytics providers
• Fraud prevention services

2. How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Ship products domestically and internationally
• Provide customer support
• Communicate about orders or inquiries
• Improve website performance and user experience
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (where legally permitted or with consent)

We do not sell your personal information.

3. Legal Bases for Processing (International Customers)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar laws, we process personal data under the following legal bases:

• Performance of a contract (order fulfillment)
• Compliance with legal obligations
• Legitimate business interests
• Your consent (for marketing communications or cookies, where required)

4. Sharing and Disclosure of Information

We may share personal information with:

• Payment processors (e.g., Stripe, PayPal, or others we may use)
• Shipping carriers (e.g., USPS, UPS, FedEx, DHL, or others)
• IT service providers and hosting providers
• Marketing and analytics providers
• Fraud prevention and security providers
• Legal authorities when required by law, or to protect rights, safety, and property

We require service providers to protect your information and only use it for the services they provide to us. We do not sell personal data to third parties.

5. International Data Transfers

Because we operate in the United States, your information may be transferred to and processed in the U.S. or other countries where we or our service providers operate. Where required by law (including for customers in the EEA/UK), we use appropriate safeguards such as Standard Contractual Clauses (SCCs) and data processing agreements.

6. Your Privacy Rights

A. U.S. State Privacy Rights

Depending on your state of residence, you may have rights to request access to, correction of, or deletion of your personal information, and to opt out of certain data processing activities, subject to legal limitations and exceptions.

Note: Epic Artifacts LLC does not sell personal information. If our practices change, we will update this policy.

B. California Residents (CCPA/CPRA)

California residents may have the right to know what personal information we collect and how we use it, request deletion, correct inaccurate personal information, and opt out of sale or sharing (we do not sell personal information). California residents may also have the right to limit certain uses of sensitive personal information, where applicable.

You may designate an authorized agent to submit requests on your behalf, subject to verification requirements.

C. International Rights (GDPR / Similar Laws)

If you are located in the EEA, UK, or another jurisdiction with similar protections, you may have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to certain processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

You also have the right to lodge a complaint with your local data protection authority.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze traffic, improve user experience, and support marketing and advertising efforts. You can control cookies through your browser settings. Where required by law (such as in the EU/UK), we will request consent before using non-essential cookies.

8. Data Retention

We retain personal information only as long as necessary to fulfill orders, maintain business records (including tax and accounting), comply with legal obligations, resolve disputes, and enforce agreements.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Children’s Privacy

Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If we learn we have collected such information, we will delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

For verification and security purposes, we may request additional information to confirm your identity before processing certain privacy requests.